IP Telephony

IP telephony is changing the face of telecom services. The issue is not simply one of less-expensive rates. Users expect the flexibility to choose from a full range of services, and they demand account access and control. Service providers must manage costs, find effective administrative tools, and implement a durable infrastructure.

25 years of telecom experience allows NACT to offer well-crafted IP telephony solutions and services. Proven products form the core and provide seamless, high-quality TDM and IP network connectivity. Integrated with this core are flexible and full-featured billing and customer service applications offering all the options you need.

NACT IP Telephony solutions scale to meet the needs of various business types. Residential, Small Office Home Office (SOHO), Small to Medium-size Businesses (SMB), Enterprise and service providers have a different set of requirements.

Residential

Consumers in the residential and small office/home office space want the benefits of IP telephony, and also the features they are accustomed to with TDM phones, including a subset of Class 5 capabilities that includes:

  • Caller ID
  • Call waiting
  • Call forwarding
  • Do not disturb
  • Voicemail
  • Call blocking
  • 3-way calling
  • Recall (*69)
  • Last number redial
  • Speed dialing

Small Office Home Office (SOHO)

Small businesses require residential features and additional features such as:

  • Internal 4-digit dialing
  • Call parking
  • Call transfer
  • Call pickup
  • Find-me - follow-me
  • Music on hold

Small to Medium-size Businesses (SMB)/Enterprise

Larger organizations need yet more features, including:

  • Handling multiple geographic locations as a single entity
  • Voicemail and automated attendant
  • 99.999% reliability

All levels need management and consumer visibility and usage reporting in addition to provisioning and billing.

Core Infrastructure

NACT’s solutions provide seamless connectivity to both IP and TDM networks via XL-MAX. This core delivers high-quality traffic termination to and from either network. Additionally, NACT’s IP-PBX solution gives your carriers a friendly user interface to your business that require via SS7/C7, ISDN, H.323 and SIP. At the same time the XL-MAX feature set gives you the ability to offer a wide range services in a cost-effective and flexible way.

Managed Services Using IP

Most PBX users are not interested in becoming service providers, yet are required to provide telephony services. NACT has created managed IP-PBX solutions for these situations.

Management entities benefit from NACT’s IP-PBX solutions with tracking and billing, NACT solutions because these solutions help them control the voice and data content they provide both internally and outside their business.

NACT’s solutions combine a stable yet modular approach with a powerful and flexible provisioning, customer service and billing platform to meet the challenges of supplying IP telephony services.