IRIS

Converged Hosted Billing Solution

Small to mid-sized commercial and corporate real estate owners and managers are continually challenged to enhance service efficiencies, decrease fixed costs, and improve bottom-line returns. One monumental challenge is to turn traditional cost centers into profit centers. With the advent of software focused on commercial real estate, owners and managers can turn to hosted technology solutions to help simplify business processes and administer their information more effectively. Hosted applications provide access to a wide range of solutions that present owners with new ways to maximize
profitability.

IRIS is an NACT developed and hosted, converged billing solution. IRIS allows real estate owners and managers (both commercial and corporate) the ability to partner with their property's service providers to offer a single source for services to their tenancy. The IRIS converged billing platform offers open, scalable features for businesses that need to bill and manage
recurring revenue opportunities. IRIS turns cost centers to profit centers by giving corporate real estate owners and managers the ability to profit from these services with minimal time invested, all while increasing tenant satisfaction.

Real estate owners and managers provide many services to tenants such as offering “triple play” services: voice, video, and data. Many of these services are generating millions of dollars for the service providers, while owners and managers receive no profit for these services in their own buildings! Usually, the responsibility is on the tenants to manage and pay for those services separately. IRIS gives real estate owners and managers the ability to offer all the services expected by tenants and to package them on one simple monthly invoice. IRIS allows owners to capture fees and other profits when they handle invoicing internally. Tenants don't have to spend time managing relationships with service providers.

Service requests are made online via the IRIS customer service interface. Service requests and fulfillment are not limited to triple play services; as a true converged billing platform, IRIS can incorporate ANY service provided by real estate owners, managers, and service partners, such as work orders for carpet cleaning and paper recycling services.

As a hosted billing platform, IRIS requires almost no upfront investment and no IT personnel must be hired to manage the technology. IRIS billing presents a full-featured, software interface hosted over the Internet where customers can gain access through a secure login. One clear advantage of IRIS is the user friendly, high availability web based interface. IRIS can be
partitioned which gives individual customers access only their specific information while managers and supervisors can be granted broader access. Another advantage of the IRIS hosted solution is that NACT provides the hardware, software, programming, documentation, and security for the application, bearing the administrative and technical burden of ongoing
maintenance and improvements.

NACT IRIS billing solutions offers hosted solutions to the global property management industry as well as to corporate real estate managers. These benefits allow real estate owners and managers to improve service, increase customer satisfaction, reduce tenant churn, and create billing revenues that are predictable and recurring. .