WebConnect

Online tools are making telecom businesses more competitive. Many service providers find themselves chasing increasingly sophisticated customers and partners with easy access to information and product alternatives. Creating and maintaining mutually profitable relationships with customers and channel partners has become mission-critical.

NACT answers the call with WebConnect. This NACT solution is ideal for providers who want to reduce operational costs and improve self-serve offerings. Subscribers, channel partners and internal customer service representatives can access information stored by the NTS 2000 management simply using a Web browser. Users can then be responsible for their own account activation, account maintenance, card balance tracking, and card recharging. WebConnect has built-in security features to maintain and protect all sensitive operations.

Along with the ready-built tools of WebConnect and WebConnect Agent for channel partners, NACT also offers Account Connect API (Application Programing Interface). Service providers use this program to tailor functionality and develop a custom interface that reinforces their brand identity on the Web. In today's market image is everything and with an effective Web image you can attract new customers while reassuring existing ones.