NEW PINCASO FEATURE: CUSTOM LOCALES
The Pincaso Web Portal is always implementing new features to ensure the highest quality service in the most accessible manner. Now, Pincaso can easily display prices in US and international currency symbols. To change the symbol for your site, simply change the System Locale in the Site-Setup/System tab. For more information on how to implement this for your business, contact
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IVR DROPS CUSTOMER SERVICE REPRESENTATIVE USAGE BY 80%
NACT's IVR system has been showing an outstanding ROI for businesses, while still providing customers with quality service. If a customer reports an issue via the IVR system, the IVR Module will automatically credit back a customers account if pre-determined circumstances are met. For example: the call is shorter than a predetermined amount of time. If the call is longer, the customer will not receive a credit. Our customers have been reporting an 80% decrease in customer service agent time, which in turn has led to a dramatic increase in profits. If you would like to provide customers with quality service while saving money, contact
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NACT ON LINKEDIN
NACT has a newly redesigned LinkedIn page! The new products and services tab now highlights our Vinci Solution, SoftSwitch, BAT 1000, and more. Click here to visit our page, follow us, find more information or provide a recommendation!
PINCASO TECH TIP OF THE MONTH: SIP REGISTRATION
NACT's SIP Client is built to be an effortless tool. Some SIP clients on the market require the customer to load a username and password after the application is installed. With NACT’s app, loading user credentials is no longer necessary. The client is designed to automatically provision and register, all based on the customer’s ANI. The SIP registration avoids lost pins or passwords. The automatic provisioning ensures customers will continue to use your product over and over again, even if they switch devices. The SIP client is available on iOS & Android. For more information on our soft-phone client, view our demonstration or contact
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About NACT
NACT is the world's leading provider of prepaid application solutions, having sold and installed more than 650 switching platforms - in 26 countries - that control more than 12 billion minutes of traffic annually. NACT's prepaid solutions represent the industry standard for highly reliable and cost effective Class 4/5 hardware and software solutions. NACT's Vinci, and Vinci Softswitch Solutions insure that service providers can deliver the latest in VoIP and Next Generation network services, while maximizing profits using real-time billing, routing and rating. For more information, please visit www.nact.com.
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